Transaction costs

With online customer payments, it is possible to pass on the transaction costs to the consumer. These are only the costs that you would otherwise incur for these transactions yourself. The customer always sees these costs separately when making the payment.

You can choose whether you want to pass on the transaction costs separately for each payment method, you do this under Manage > Online customer payments > Settings > Set payment methods.

Once payment has been made, this is of course also indicated at the appointment in the agenda. If you click on the appointment, you can download the invoice under the heading payment on which the payment method can be seen and the corresponding transaction costs. You can also see this at the cash register under the heading sales. Here you can see all the latest sales with the corresponding payment method per sale.

Passing on costs through surcharging is your own choice. Whether and how you do this is up to you. This means that you are responsible at all times for compliance with (local) laws and regulations.