Setting appointment type
Go to Manage > Services and click on 'New Appointment Type'. Choose a category and name your appointment type (this name will also be visible to your customers). You can also add a description to the appointment type. This description can be used when you send an appointment confirmation or reminder.
Set the time of the appointment type and possibly the buffer time. Be aware that at 'Maximum time before appointment' you have to take into account how far customers are allowed to look forward into your agenda. Possibly enter the price of the appointment type and select which resources (staff members, locations and materials) are allowed to carry out this appointment. Subsequently click 'Add'.