Cookie Policy Onlineafspraken

OnlineAfspraken.nl uses cookies on its website.

We believe it is important to protect your privacy while also ensuring that we can enhance your user experience. That is why we would like to inform you about how and why we use cookies.  

Cookies are small, simple text files that are temporarily stored on your computer or mobile device. These files provide us with insights into how the website is used. Additionally, they contribute to a smooth user experience by remembering preferences, usernames, and passwords. However, these cookies are only linked to a computer or IP address, not to the name of the Service Provider. As a result, the service provider (you and your business) cannot be identified.

Service Provider and Consumer 

It is possible to configure your browser to refuse cookies. However, please be aware that this may prevent the website from functioning optimally. When a consumer (a customer of the service provider, also referred to as the "end customer") makes an appointment via the website of a service provider affiliated with OnlineAfspraken.nl, OnlineAfspraken.nl will register that visit using cookies. In this case, these cookies ensure that the steps for making an appointment are remembered.  

The information collected through cookies is only linked to a computer or IP address and not to a specific consumer. Therefore, it is not possible to determine the consumer’s identity.  
Consumers also have the option to configure their browser to refuse cookies. However, this may cause the appointment booking process to function less effectively.

Types of cookies

OnlineAfspraken.nl uses two different types of cookies.

Functional and/or Necessary Cookies: These cookies ensure that the website functions optimally. This includes storing preferences and enabling the ability to save user data. These cookies are collected exclusively by OnlineAfspraken.nl.

Analytical Cookies: These cookies provide us with insights into statistics regarding the usage and behavior of visitors on our website. These cookies are collected with the help of third parties, specifically Google Analytics and Google Ads. By using these cookies, we can continuously optimize our services.

Google Ads and Analytics: As mentioned above, we use both Google Ads and Analytics to improve our services and enhance the user experience on our website. Therefore, we believe it is important that you are aware of Google’s Privacy Policy and how long Google retains data.

Read Google’s Privacy Policy here:
https://policies.google.com/privacy?hl=nl

Learn more about the use of cookies via Google Ads:
https://policies.google.com/technologies/ads?hl=nl

Google does not share any information or anonymous data with third parties.

Through Google Analytics, we measure how you use our website. This includes details such as how long you stay on the website and which elements you interact with. These insights allow us to make improvements to the website. Data collected via Google Analytics is stored for a maximum of 14 months.

Through Google Ads, we track how you arrived at our website, for example, via a search engine advertisement from OnlineAfspraken.nl. Data collected via Google Ads is stored for a maximum of 30 days.

Applications

Functional

  • Remembering your preferences, such as when you select a specific industry on our website.
  • The ability to store your login credentials so that you don’t have to enter them each time.
  • Optimizing the use of the booking widget. This streamlines the appointment booking process on service providers’ websites where the widget is integrated.
     

Analytical 

  • The IP address is collected and immediately anonymized.
  • It is registered what type of device you use to visit our website, whether it’s a computer, mobile browser, or tablet.
  • It is measured from which page (usually Google Search) or which advertising campaign you arrived at the website.
  • When and how long you stay on the website.
  • Which pages you visit and where you click on the website. The frequency of your clicks is also measured.

We use these cookies, for example, to measure the number of visitors to the website, how long they stay, how effective our advertising campaigns are, and in which order you visit the pages on our website.

Important: These analytical cookies are only used for measurements on our own website, www.onlineafspraken.nl. OnlineAfspraken does not use analytical cookies when a consumer makes an appointment on the website of one of our service providers.

Do you have any additional questions about our cookie policy or any comments? Feel free to email us at info@onlineafspraken.nl.

In addition, we also have a privacy policy en general terms and conditions.