Online booking system
Streamlined scheduling, smart entrepreneurship
More than just an online booking system.
The customer is king, and as an entrepreneur or organization, you understand the importance of customer satisfaction. What delights customers more than efficiency, speed, clarity, and a personal touch? By using an online booking system, you provide a seamless experience for your customers and, indirectly, boost your revenue.
As our name suggests, at OnlineAfspraken.nl, we specialize in online booking systems, enabling your customers to easily schedule appointments online. Together with you, we’ll identify the features you need to make the booking process as smooth as possible for your customers.
Why choose our online booking system?
More revenue.
Appointments can be scheduled 24/7 via your own website, booking app, or Google Business Profile. Work uninterrupted, boost customer loyalty and satisfaction, and get more done in less time.
Prevent no-shows.
Fewer no-shows through automatic appointment confirmations and reminders. The customer can instantly save the appointment to their own calendar. You can also require deposits and set up additional reminder emails.
Efficient calendar management.
At a glance, you have an overview of all scheduled appointments. This also allows you to easily schedule an appointment for the customer. Customers can book appointments online based on the availability you set, reducing the number of appointment requests via phone or email.
Always have insight into your results.
With the management information, you can easily access financial reports. Evaluate results per product and service with detailed analytics. Discover opportunities for your business and optimize your processes.
Available times always visible to the customer.
With the online booking tool on your own website, customers can book an appointment instantly. Available times and scheduled appointments are always visible to the customer, making it easier to book without needing to call first.
Personalized service.
Automatically send your customers a personalized appointment confirmation and reminder. You can also easily send a personal email or newsletter using the integrated mailing system. Create a customer profile with essential details and make your service more personal.
Business calendar
With the online business calendar, you can schedule and view appointments for yourself and your team at any time. Specific schedules can be created per employee, location, or device. Additionally, it's possible to set up individual accounts with custom user permissions for each team member.
Online booking system
With OnlineAfspraken.nl's booking system, customers can schedule an appointment in just a few seconds. Appointments are booked through a reservation widget that can easily be added to your website.
Extra functionalities
The core of the booking system is making online reservations. But did you know that our system offers many more features?
Integration
Integrate the online booking system with your own calendar, website, or payment system. The booking tool is easy to add to any website. If you want to fully integrate the software with your own system, you can opt for a custom domain and/or API.
Automatic reminders
Send automatic reminder messages to customers and reduce no-shows. The appointment confirmation and reminder can be fully customized to match your brand. Send reminders via email and/or SMS, and decide on the day and time the customer will receive the message.
Group bookings and class schedules
Group bookings are useful when organizing events or workshops. Available capacity is automatically tracked.
You can also choose a class schedule widget layout, allowing customers to view the schedule. This way, customers know exactly when classes are taking place and whether there are still spots available.
Streamline appointment scheduling
With the advanced features of OnlineAfspraken.nl, your appointments are automatically scheduled efficiently. Let (partial) appointments automatically align with each other, or use the complex appointment feature to schedule appointments that depend on multiple resources.
Online booking system for every industry
OnlineAfspraken.nl serves a wide range of businesses. For each industry and organization, you can add the appropriate features of the online booking system. Whether you're a startup entrepreneur with a sole proprietorship or a larger company with multiple locations, we're here to support you.
Example features per industry
Leisure
Reservations for escape rooms, Parties and events, Group bookings, Mandatory deposits, Limits on available spots, Workshops.
Business and Retail
Book consultations, Mandatory add-ons, Online appointments via Google Meet, Microsoft Teams, or Zoom, Integrations with external systems via API and Zapier.
Beauty and Wellness
Make deposits mandatory or optional, Automatic reminders, Cross-selling of additional products, Birthday emails, Packages, Appointment overviews.
Medical and Health
Create customer profiles, Detailed dossier forms, Invoice billing, AGB codes, Book multiple appointments at once, Consecutive appointments.
Education
Appointments with student psychologists, Booking rooms at the university, Customized appointment confirmations per appointment type, Multi-day appointments.
Sport
Subscriptions and saver passes, Custom appointment app, Direct debit, Generate consolidated invoices, Reserve courts and lanes via a specialized widget, Appointment reports.
Security
We understand that your data and your customers' data need to be protected. Security is a priority, and we can guarantee this with the ISO-27001 certification. We enter into a data processing agreement with you. We work with dedicated servers that make continuous backups, and we strictly comply with privacy laws (GDPR).
OnlineAfspraken.nl's Service
In addition to the online booking system, OnlineAfspraken.nl offers several other products. We provide various marketing tools, customer management systems, and an online payments and POS system.
If you have any questions about the online booking system or any of our other products, you can reach us by phone at 030-2412042 or by email at info@onlineafspraken.nl. We are available by phone from Monday to Friday, from 9:00 AM to 5:00 PM. We always respond the same day.
Questions outside of these hours? Check if your question is answered in our online support center. If not, send us an email, and we will contact you on the next business day.
Discover the possibilities for your business.
Start your 30-day free trial now and discover how our online booking system can help your business grow!
Frequently asked questions and answers
OnlineAfspraken.nl is a Dutch booking system based in Utrecht. The servers running our system are also located in the Netherlands with our partner True. The default language of the system is Dutch; however, it can be switched to English, German, or French if desired.
Absolutely! Many small businesses use the online booking system from OnlineAfspraken.nl. This includes hair salons, beauty salons, coaching services, baby spas, and massage practices. Thanks to its high level of customizability, the system is perfectly suited for both sole proprietorships and larger companies.
Absolutely! Customers can be given the option to select their preferred location during the booking process. Additionally, it’s possible to offer different types of appointments per location. OnlineAfspraken.nl serves several medium-sized and large businesses with multiple locations, such as BCC, Pronto Wonen, and Vereniging Eigen Huis. There are also options for a personalized custom domain. Feel free to contact us at info@onlineafspraken.nl or 030-2412042 for more information.
At OnlineAfspraken.nl, you pay upfront for a quarterly or annual contract. Various payment methods are available. If you choose direct debit, the subscription will automatically renew—convenient and hassle-free! Good to know: an annual subscription is more cost-effective than a quarterly subscription on a yearly basis.
Finally, we apply a one-month notice period before the end of the (direct debit) term, which must be done in writing or by phone. For all other payment methods, such as iDeal, the account will expire automatically, and you will need to renew it yourself if you wish to continue.
There are no connection or setup fees for the online booking system. At OnlineAfspraken.nl, you can start a free 30-day trial account, which expires automatically. We recommend using this time to thoroughly test the system and determine if it suits you and your customers. That’s what matters most! If it does, you can choose to convert the account to a paid subscription.
A fast computer is not required to use OnlineAfspraken.nl. The system is fully online and runs through your web browser. It is compatible with all major browsers, so you can manage your calendar from anywhere in the world with an internet connection.