Why do clients like booking online?
And what does it mean for you?
Imagine this: it’s 9:47 PM on a weeknight. Someone is scrolling through Instagram on the couch, sees a post from your salon or practice, and thinks, “I really need to book an appointment.” Instead of waiting until you're available again, this person books a spot in your calendar online — in under a minute. No phone call, no waiting, no unnecessary emails.
That’s the power of online booking. And it’s exactly what customers expect today.
In 2025, a year when you can order groceries, book a taxi, or manage your banking with a single click, people also want to book their appointments easily—whenever it suits them best. Independently, quickly, and without depending on your opening hours or availability.
Online booking offers that convenience. Customers instantly see which times are available, choose what works for them, and receive immediate confirmation of their reservation.
24/7 availability = more bookings
An important advantage of an online booking system like OnlineAfspraken.nl is that your business is always ‘open’—even outside your working hours. Research shows that a significant portion of online bookings happen in the evenings or on weekends—times when you might be watching a show or taking a well-deserved break. Or, of course, doing admin.
By being available 24/7 through a user-friendly and accessible booking process, you won’t miss out on any customers.
Less work, more focus
What’s in it for you? Fewer phone calls, less back-and-forth emailing, and a calendar that fills itself. You’ll have more time for your clients and to grow your business. Plus, you avoid mistakes and double bookings—because everything is tracked and confirmed automatically. This saves you a lot of time that would normally be spent on time-consuming client and appointment processes.
Your clients will likely find it easier to book directly, without having to call first to check availability. Research shows many people feel uncomfortable making phone calls and prefer to book without the hassle or pressure.
Kind to the eye
A professional booking process inspires trust. Customers immediately sense that your business is well organized. Especially in industries where personal attention and service are key—like beauty, coaching, or healthcare—this is a major plus and can even be the deciding factor for a new client to book with you.
Thanks to the high customizability of the booking widgets and communication, you can incorporate your own style and colors throughout the entire process. And that’s even before the appointment takes place! This way, you ensure the customer already has a positive experience when booking, which smoothly carries over to the appointment itself.
Ready for the next step?
Do you want to meet your customers’ expectations and save time? With OnlineAfspraken.nl, it’s easy. From online bookings to automatic reminders, payments, and more — all in one platform.
Try it without obligation or get in touch with us — we’re happy to help!